Last updated: July 17, 2026
Thank you for choosing Statpio. This Refund Policy explains when refunds may be available for purchases made through our platform. By purchasing a paid subscription, you agree to this Refund Policy.
Statpio offers both free and paid subscription plans. Paid subscriptions provide immediate access to premium features, including but not limited to advanced deployments, analytics, deployment history, contact forms, and other features available under your selected plan.
Unless otherwise required by applicable law, all subscription payments are non-refundable once a subscription has been activated.
Refunds are generally not provided for:
If you believe you have been charged incorrectly or more than once for the same subscription, please contact us as soon as possible. If we determine that a billing error has occurred, we will issue an appropriate refund.
You may cancel your subscription at any time through your account settings or by contacting us.
When you cancel your subscription:
We strive to provide a reliable and highly available hosting platform. However, temporary interruptions, maintenance, or unforeseen technical issues do not automatically qualify for a refund.
If a significant technical issue on our side prevents you from using the paid Service, please contact us. We will investigate the issue and may provide a refund or account credit at our sole discretion where appropriate.
If you initiate a chargeback or payment dispute without first contacting us to resolve the issue, we reserve the right to suspend or terminate your account while the dispute is being reviewed.
We may update this Refund Policy from time to time. Any changes will become effective when posted on this page. Your continued use of the Service after such changes constitutes your acceptance of the updated Refund Policy.
If you have any questions about this Refund Policy or believe you have been charged incorrectly, please contact us through our Contact page.