Show a question only when it’s needed
In the form editor, open a question and turn on “Only show this if…”, then pick an earlier question and the answer that shows it. The preview shows the result straight away.
Step 1: Add the rule
In the form editor, open the question and turn on Only show this if…. Pick an earlier question, then the answer: for example, show A photo only when What do you need? is Leak or burst pipe.
The question’s line then reads like a sentence, “Shown only when …”, so you can see the rules at a glance.
(opens the full-size screenshot)Step 2: Try it in the preview
Choose that answer in the preview on the right: the question appears. Choose another one and it hides again.
(opens the full-size screenshot)Step 3: Save
Click Save form, or Save changes for a form already on your website. Your website follows the same rules.